Warranty

Pre-owned games and consoles come with a 7 day warranty (for defective games and consoles only). The warranty is void if games and/or consoles are not functioning become of negligence or accidental damage, and warranty is void if any void stickers are tampered with. Games and consoles will be tested on site before an exchange will be given.

Brand New games and consoles have a manufactures warranty. You must contact the respective company to get service for any defective game or console that was purchased brand new.

Return Policy

EXCHANGE ONLY, NO REFUNDS. To exchange, you must bring and show us the original store receipt. The item being returned or exchanged must be in the same condition it was in when it was sold. We will charge a fee for any damage to the returned item according to the extent of the damage. A store credit will be issued if you do not exchange the game or console for another item at the time of return.

If you exchange a pre-owned game or console for any reason besides the product being defective, than a rental fee will apply. You will be charged $1 a day on each game and a $3 a day on consoles, up to 7 days.

There is no exchange of any kind on PC and Mac games. You are responsible for knowing or finding out requirements for a PC/Mac game before you purchase it. You are responsible for looking for a CD-Key before purchasing the product.

In the event of a pricing error, we reserve the right to change the price to the correct price at the time of sale or restrict the sale of the item until further notice.

Private Sales

NO PRIVATE SALES whatsoever in and around the premises. Do not interfere with customers selling or trading games in the store. Asking to buy/sell an item from customers in or around the store will result in a ban.

If you forget an item at A&C Games or leave an item in our store for any reason and it isn’t claimed within 30 days and there is no prior indication that you will claim it, then it becomes our property. We reserve the right to keep the item, sell or discard it at our discretion.

Rental Policy

There will be a minimum of $10 damage fee for any game, console, or peripherals that were damaged in the possession of the person(s) that rented the item. This includes scratches on any item, damage to the retail box, and cosmetic and physical damage that is detrimental to the look and functionality of the items.